Administrative Assistant is a supportive role in our office.  The responsibilities include managing and distributing information among co-workers, answering phones, and setting up tasks for office functions to be completed. 

Additional job duties would include: 

Answer and direct phone calls
Write and distribute mail and email correspondence, letters, faxes and forms
Help maintain the online filing system in our agency management system
Provide general support to visitors and guest to the office
Act as a point of contact for new and existing customers
Handling admin request and queries from management
Organizing and scheduling calls, appointments and job functions for sales and service reps
Provide assistance to the sales and service teams by managing general administrative duties

Ultimately, the Admin Assistant should ensure the efficient and smooth day to day operations from sales to service operations and be the liaison between the two. 

Successful Administrative Assistance are effective communicators who speak clearly and are personable when welcoming new clients in person or on the phone.  They use proper grammar and put people at ease when they're on the phone or speaking with one on one in person. 

A successful admin will want to use the position to gain an promotion, obtain their insurance license and further their career in the company.